Smart Enterprise Magazine

Volume 7, Number 1, 2013

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Page 12 of 43

Lead Feature Image: Ryan Etter T here���s a transformation going on. The efforts of businesses to discover and reap new benefits from IT are leading to a wild proliferation of mobile devices, cloud services and social media ��� and the business insights from the vast zettabytes of data these technologies create. That���s having an impact on CIOs and their IT teams, too. To help their enterprises, CIOs are under pressure to transform their IT systems, services, even staffs. This pressure comes from a new groundswell of expectation that starts with the CEO and works its way down. ���They���re saying to IT, ���Why can���t my file-management system or my CRM system behave like the apps my kids use?������ says Chris Curran, a Principal at PricewaterhouseCoopers (PwC), an audit and consulting firm. This trend makes the role of the CIO ���more important than ever,��� Curran adds, due to these newly transformed IT environments��� complexity. ���CIOs need to stay vigilant and be acutely aware of the myriad services and apps that are constantly becoming available,��� he says. 2013 ��� Smart Enterprise 13

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