Smart Enterprise Magazine

Volume 6, Number 2, 2012

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VOLUME 6, NUMBER 2 8 TECH CHATTER Intelligent Innovation Project and portfolio management solutions help CIOs unify, simplify, accelerate — and become business innovators. 18 SMART PRACTICES Innovation from the Edge What you can learn from Zynga, Inflection and Kaspersky Lab about IT-powered business. 28 UP CLOSE Counting on Innovation How payments processor First Data is updating brick-and-mortar commerce for today's BYOD culture. 32 SMART TRENDS The Rise of the Chief Innovation Officer Is innovation important enough for a new C-level position? A growing number of companies say yes. Find out why. 38 SMART IRON Mainframes Move into the Cloud Building a private cloud? Don't forget big iron's reliability, scalability, manageability and security, says this Smart Enterprise Exchange excerpt. 8 Contents 12 22 SMART STRATEGIES: Big Data for Big Innovation Smart CIOs are mining their huge data stores for insights that lead to new business services and products. You should, too. COLUMNS 4 EDITOR'S PERSPECTIVE The New Innovation Tech for tech's sake? That's so 2011. What's needed now is IT that enables and empowers business innovation. 6 LEADERSHIP PERSPECTIVE Creating a Culture of Innovation CIOs need to encourage risk-taking, but without weakening the business, says Adam Elster of CA Technologies. 18 LEAD FEATURE: The Road to Innovation Business innovation today means leading efforts to deploy cloud computing, integrate smartphones and tablets, and make social media relevant. CIOs must also foster a culture of innovation to not only retain today's best and brightest IT staff, but also attract the next generation. 11 ONE TRUE THING Gaining the Competitive Edge George Fischer of CA Technologies explains why disruptive technologies are exactly what CIOs need. 36 SMART VIEWPOINT Innovate to Compete Creativity is just the start, says Tom Koulopoulos of Delphi Group. To innovate, CIOs need a process for surfacing, evaluating and executing ideas. 42 SMART APPS Our selection of top mobile applications and Twitter handles for innovative CIOs. 28 SMART ENTERPRISE EXCHANGE: The premier online community for senior IT executives. Your source for these and other valuable resources: BLOGS AND OPINIONS: Expand your knowledge base with expert insights. SMART GROUPS: Get help with vital IT projects in a private, moderated setting. ARTICLES: Improve your job performance with case studies, how-to's and more. SMART ENTERPRISE MAGAZINE: View current and past issues at join-see. com/magazine Visit Smart Enterprise Exchange today: Follow us on Twitter: @SmartEnterprise JOIN US ON COVER: PHOTOGRAPHY BY KIM KULISH (DEBRA CHRAPATY), JASON GROW (MICHAEL MAGNIFICO) AND JORDAN HOLLENDER (RUSSELL ARTZT). 2012 • SMART ENTERPRISE 3

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